Terms and Conditions

This document details the standard terms and conditions covering engagement with Kierstone Limited, either directly, or through the website and/or social media platforms used by Kierstone Limited. Where there is conflict between these Terms and Conditions and those specified in contractual agreements, this document will be superseded by the signed agreement.



Upon entering a commercial relationship, a formal statement of work, commercial contract or letter of engagement will be issued by KIERSTONE LIMITED. Upon the signing of this agreement by both parties, the customer is responsible to processing timely payments in accordance with the agreement. A payment can be made by Visa, Visa Electron, MasterCard, Delta, and Maestro debit cards and any other methods which may be advertised on the Website from time to time. Payment will be invoiced upon confirmation of the completion of deliverables or milestones as specified in the agreement by KIERSTONE LIMITED. It is agreed that the invoice is debited and cleared from the customer bank account within the payment terms as specified in the agreement. 

You confirm that the bank account details shared with KIERSTONE LTD are correct, are rightfully owned by the customer’s company, and that as the customer representative have you have been specifically authorized by the customer’s company to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment refuses to authorize payment, or there are any delays of payment to KIERSTONE LIMITED (in accordance with the payment terms specified in the agreement), we will not be liable for any delay or non-delivery. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your engagement and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide either through email or when accessing the Website.



Your use of the Website and its contents grants no rights to you in relation to any copyright, designs, trademarks and any other intellectual property and material rights relating to the Content (as described in the Content section below), including KIERSTONE LIMITED Software and/or Services and all HTML and other code contained in this Website. All such Content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. 

You are permitted to use the Content only as expressly authorized by KIERSTONE LIMITED and/or its third-party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use.



In addition to the Intellectual property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio, or text on this Website. KIERSTONE LIMITED endeavours to ensure that the information on this website is accurate and complete. KIERSTONE LIMITED does not promise or guarantee that Content presented on this website is accurate or error-free. KIERSTONE LIMITED does not promise that the functional aspects of the Website will be error-free or that this Website, Content, or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the Internet ensure they have up-to-date virus checking software installed.



This Website is for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Website. You may not use this Website, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own website.



You agree that you will be personally responsible for your use of this Website and for all of your communication and activity on and pursuant to this Website. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOS, we may deny you access to this Website on a temporary or permanent basis.



KIERSTONE LIMITED shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the Website, any information contained on the Website, your or your company's personal information or material and information transmitted over our system. In particular, neither KIERSTONE LIMITED nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.



We may include hyperlinks on this Website to other websites or resources operated by parties other than KIERSTONE LIMITED. KIERSTONE LIMITED has not reviewed all of the sites linked to its Website and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.




Citizens Advice can give you help and advice about your consumer rights.

08454 04 05 06 

08454 04 05 05 (Welsh language)


All written communication should be addressed to:

Kierstone Limited

Centre Park, 

320 Firecrest Court, 



The Kierstone Sales team are also available via email on

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